Learning Center
PDF accessibility, in plain language
Short, plain-language lessons on common PDF accessibility problems: what each one means, who it affects, and how to fix it in Word and Adobe Acrobat. No accessibility background needed.
Structure and reading order
- The document is missing its hidden structure
Accessible PDFs contain hidden labels, called tags, that say what each part of the page is: a heading, a paragraph, a list or a table. When some or all of the tags are missing, screen readers can't tell these parts apart.
- Some content is not labeled for screen readers
Most of the document has its hidden labels (tags), but some text or images were left out. Screen readers may skip that content.
- Headings are missing or out of order
Headings should be marked as headings, and their levels should go in order: a main heading, then sub-headings under it, without skipping a level.
- Lists are not marked as lists
Bulleted and numbered lists need to be marked as lists, not just typed with dashes or numbers.
- Tables are hard to follow with a screen reader
A data table needs its header cells marked, so each value can be matched with its row and column.
- Content may be read in the wrong order
A screen reader reads the page in a set order, which can differ from the way a person reads it on screen.
- The document's hidden structure has extra or broken pieces
The hidden labels (tags) have duplicate or empty pieces. For example, a paragraph may be wrapped inside another paragraph.
Images and scanned pages
- Images are missing a text description
Pictures, charts and logos need a short written description, called alt text. A screen reader reads it out loud in place of the image.
- Text is shown as a picture
Some text is a picture of words, such as a screenshot or scanned page, instead of real text.
- The document is a scan with no real text
This PDF is a picture of paper pages. It has no text a computer can read, so there is nothing for a screen reader to read aloud.
- Images are missing position information
Some images don't record where they sit on the page. Tools use this to re-flow the page when it is zoomed in or read on a small screen.
Color and readability
- Some text is hard to read against its background
The text color and the background color are too close, for example light gray on white. There isn't enough contrast between them.
- Graphics or buttons are hard to see
Lines, icons, chart parts or form borders are too faint against their background.
- Color alone is used to show meaning
Some information is shown only by color, such as red text for overdue items or a chart legend that matches by color alone.
- Some text is too small
Some text is so small that it becomes hard to read, even when zoomed in.
- Spaces or dots are used to line up text
Rows of spaces, dots or dashes are used to line things up, like "Chapter 1.......5".
Title, language and fonts
- The document's title is missing or unclear
Every PDF should have a clear title saved in its properties, and should show that title instead of the file name when it opens.
- The document's language isn't set
The PDF doesn't say which language it is written in, such as English or Spanish.
- Passages in another language aren't marked
Some words or passages are in a different language from the rest, such as a Spanish paragraph in an English document. They aren't marked as such.
- Fonts aren't included in the file
The PDF relies on fonts installed on the reader's computer instead of carrying its own copy.
- Some symbols can't be read aloud
Some characters use a special font code, such as icons, arrows or check marks from a symbol font. A screen reader can't turn them into words.
- The file isn't marked as accessible
PDFs carry hidden file information, such as the title and a note saying the file follows the PDF accessibility standard. That information is missing.
Links, bookmarks and forms
- Links don't say where they go
Link text like "click here" or a long web address doesn't tell the reader where the link leads.
- Long document has no bookmarks
Bookmarks are the clickable outline in the PDF's side panel. They let readers jump to each section.
- Form fields are missing labels
Every box, checkbox or button in a fillable form needs a label that says what it is for, such as "First name".
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